7232 - Still has folder syncing issues

Problem reported by echoDreamz - 5/8/2020 at 1:03 AM

Submitted

Brand new setup of Outlook on a new VM, no devices under my account other than my iPhone/iPad on EAS.

Inbox is stopped updating after I deleted some emails from webmail. Tons of OST Integrity checks complaining that x email exists in the .ost file but not on the server followed by sync errors.

1:57:38 Synchronizer Version 16.0.12730
1:57:38 Synchronizing Mailbox 'REMOVED'
1:57:38 Synchronizing local changes in folder 'Inbox'
1:57:39 Error synchronizing folder
1:57:39 		 [80040102-501-80040102-430]
1:57:39 		 The client operation failed.
1:57:39 		 Microsoft Exchange Information Store
1:57:39 		 For more information on this failure, click the URL below:
1:57:39 		 https://www.microsoft.com/support/prodredirect/outlook2000_us.asp?err=80040102-501-80040102-430
1:57:39 Done

This happened just a few minutes after the mailbox finished syncing. I was setting up some extra rules via webmail, deleted about a dozen emails from inbox, then emptied deleted items via webmail. Outlook never updated the inbox and started spitting out the above errors.

3 Replies

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echoDreamz Replied

5/8/2020 at 1:05 AM

Note that now I have another folder under the same account with OST integrity errors of missing emails, though I did not remove any emails from it and it has stopped syncing.

2:00:38 Synchronizer Version 16.0.12730
2:00:38 Synchronizing Mailbox 'REMOVED'
2:00:38 Synchronizing server changes in folder 'Websites'
2:00:38 Downloading from server 'https://REMOVED/mapi/emsmdb/?MailboxId=Y3lvcmtAZWNob';
2:00:38 SyncMonitor triggered for Websites (0x80040102)
2:00:38 Error synchronizing folder
2:00:38 		 [80040102-501-80040102-560]
2:00:38 		 The client operation failed.
2:00:38 		 Microsoft Exchange Information Store
2:00:38 		 For more information on this failure, click the URL below:
2:00:38 		 https://www.microsoft.com/support/prodredirect/outlook2000_us.asp?err=80040102-501-80040102-560
2:00:38 Done

echoDreamz Replied

5/8/2020 at 1:25 AM

Deleted outlook profile, killed the appdata\* folders and removed Outlook MAPI/EWS from the connectivity area of SM. Add back to Outlook and immediately upon adding my account, got a sync error.

2:22:46 Synchronizer Version 16.0.12730
2:22:46 Synchronizing Mailbox 'REMOVED'
2:22:46 Synchronizing server changes in folder 'Inbox'
2:22:46 Downloading from server 'https://REMOVED/mapi/emsmdb/?MailboxId=Y3lvcmtAZWNob';
2:22:47 	   1 view(s)/form(s) added to offline folder
2:22:47 		 Could not connect to public folder server.
2:22:47 		 [0-0]
2:22:47 Done

This is happening with my personal and work accounts.

echoDreamz Replied

5/9/2020 at 10:26 PM

19:46:04 Synchronizer Version 16.0.12730
19:46:04 Synchronizing Mailbox 'REMOVED'
19:46:04 Synchronizing server changes in folder 'Alerts'
19:46:04 Downloading from server 'https://REMOVED/mapi/emsmdb/?MailboxId=Y2hyaXNAYXNwbml4L';
19:46:04 SyncMonitor triggered for Alerts (0x80040102)
19:46:04 Error synchronizing folder
19:46:04 		 [80040102-501-80040102-560]
19:46:04 		 The client operation failed.
19:46:04 		 Microsoft Exchange Information Store
19:46:04 		 For more information on this failure, click the URL below:
19:46:04 		 https://www.microsoft.com/support/prodredirect/outlook2000_us.asp?err=80040102-501-80040102-560
19:46:04 Done

Still happening across a few accounts.

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